Reservation, Ticket, and Payment Policy

Thank you for your reservation! Please take a moment to read the policies below to ensure a great experience for everyone.  


  • By submitting this form you are not guaranteed a reservation.

  • Once you submit your reservation, we will check for availability of tickets to the performances you wish to reserve. If space is available, your order will be processed and you will receive an invoice within 2 business days of submitting.

  • If you do not receive an invoice within 2 business days of submitting, please contact Bridget Reddan at or 612-625-1578.

  • You may add or remove seats or cancel your reservation up to 30 days prior to the performance. Once it is less than 30 days prior to the performance, you are responsible for payment for all seats in the reservation. Based on availability you are still able to add seats up until the day before the show.

  • Northrop student matinees are anticipated to be in high demand for the 2019-20 Season. After making a reservation, please let us know right away if you are no longer unable to attend to allow space for others to come.


  • Payment and final numbers are due 30 days prior to the performance via check or credit card.

  • Reservations that are unpaid 30 days prior to the performance may be released at Northrop’s discretion to accommodate others.

  • All checks for the performance must arrive 30 days before the performance. If your check will not arrive by the deadline, a credit card payment is required.


  • Ticket sales for all student matinees are final. Paid tickets can not be refunded or exchanged.

  • Northrop does not provide refunds or exchanges for unused tickets due to student absences or other reasons.

  • Your school group will be assigned seats by Northrop staff.

  • Individual tickets are not printed. Your invoice will serve as proof of purchase.

  • Please print your invoice and have it available on the day of the performance.